Our mission at River Health is to provide outstanding healthcare without hidden fees or unexpected medical bills. Still, sometimes a clinic or lab might make a billing mistake leading to a surprise medical bill in the mail.

Don't panic. Here are a few steps to take if you get a bill.

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Step 1: Identify the source of the bill: Make sure the bill has the name of the clinic or lab and a contact number.

Step 2: Send a copy to River Health: Take a photo of the bill, text it to your River Health concierge or email it to us at [email protected].

What Happens Next?

The River Health team will contact the clinic or lab to ensure you are not billed for services offered by River Health. That's It!

Thanks for using River Health.

Live Well - Team River.

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